Professional Partner Program

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Healthcare Professional Partner Program

A Place for Mom was founded more than 14 years ago to help families navigate the maze of senior housing options. Since then A Place for Mom has grown to become the largest senior housing referral service in the United States and the premiere provider of cost-effective services for our partner communities.

Not only are we a free resource for families, we are also a resource for physicians, discharge nurses, social workers, care management teams and other professionals who work with seniors.

We'd like to partner with you, as one of those professionals, to help as many families as possible to make an informed decision for themselves or their loved one.

Why You Should Work with A Place for Mom

Strong Family First Ethics

As the leaders in the senior living referral space, we have established industry-wide ethics and accountability standards, including annual license reviews and state violation audits of our partners. Our mission is to educate and empower families about their options, so that they can make informed decisions, while we provide local resources and offer emotional support through the search process.

14-Year Track Record of Helping Happy Families

With an A+ Better Business Bureau rating, we consistently receive excellent feedback from our families and consumer rating sites.

Expansive Senior Housing Network

With more than 20,000 partners providing assisted living, home care, and dementia care, our reach is both deep in each community and broad across the country.

Expert Time-Sensitive Senior Care Guidance

  • Expert senior care guidance, available 7 days per week
  • Time-sensitive help as we typically respond to family inquiries within 5 minutes
  • Care options tailored to their unique needs, from dementia care to in-home care
  • Information on current licensing, amenities, and distinctive features of individual communities
  • Information on support groups, veteran’s benefits, and financial resources
  • Access to an extensive library of web-based tools for planning

How A Place for Mom Can Help You

Easing patient transitions on admissions

When you know a senior patient will need housing or home care after hospitalization, we can work with the family immediately so they are prepared on discharge. Making these arrangements ahead of time may reduce the length of stay.

Easing patient transitions on discharge

We can help your patients with the transition out of the hospital and into other forms of senior care arrangements. The transition between care settings is important to both the patient experience and quality of life. A Place for Mom experts focus on smoothing the transition.

Answering questions

Whenever you need information on senior housing and care options, we are available 24/7 to help you and the family.

Providing robust analytics and reporting

We provide quality data to analyze the success of the partnership, to improve or adjust processes, and to make sure your patients are receiving the best service from our Advisors.

Giving personalized training

We can offer in-service training for discharge planners, social workers or others as needed to answers any questions they may have about our company, the referral process, or senior living advisement.

You Will Have an Expert Team at Your Service

Healthcare Partnerships Manager

Your Healthcare Partnerships Manager is a professional who will work with hospital executives to set up local or even national partnerships, and address their needs for a successful referral program.

Community Relations Advisors (CRAs)

The Community Relations Advisors work directly with your team. They act as the liaison between the discharge team, and/or family and our Senior Living Advisors.

Senior Living Advisors (SLAs)

The Senior Living Advisors are experts on the local senior living landscape and they work with individual families to help them with all aspects of senior care and housing.

Data Analysts

Data analysts will be providing insights on transition performance.

How Our Process Works

  1. When you refer a family to A Place for Mom, we will provide you with a dedicated number that will connect you or the family directly to an experienced Senior Living Advisor.
  2. The Advisor will walk the family through a series of questions to determine their current needs and preferences. The Advisor will provide the guidance and support that the family needs throughout the process. Whether a family needs immediate senior housing or is just starting to research options, our Advisors will spend the time needed to assist each family.
  3. A Place for Mom Advisors have detailed information about the communities, as well as resources that may be available to the family. If a family is searching for a community placement option, the Advisor will also assist the families by scheduling tours and following up to discuss their feedback.
  4. Because this is such an important decision, we advise the family from start to finish. We want our families to feel empowered with the knowledge they need to make an informed decision. We do all this without charging you or the family for our services. Our fee is paid by our partner communities.

About A Place for Mom

We equip families with the resources to make informed decisions, save time, and feel less alone as they face the many challenges of caring for aging parents. Our advisors work with seniors and families to understand their loved one's needs, and help them navigate through available care options to find the best fit for each family situation.

Mission and Core Values

A Place for Mom is dedicated to being a comprehensive senior living resource. We aspire to be leaders in the senior care industry, providing valuable information, resources, and best-in-class customer service to families and partners. Our core values reflect this mission:

  • Deliver high-quality service
  • Act with honesty, empathy, and respect
  • Communicate with transparency and authenticity

Contact A Place for Mom

For general inquiries about partnerships with A Place for Mom, please contact our partner team at newpartners@aplaceformom.com.

For patient referrals, please fill out the form on the right hand side of the page.

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